Exceptional is not a word not heard often enough when it comes to Customer Service but there is no other word to describe the service I received from James at JustAir. Two months ago when my nearly new unit died on a Sunday night I was told by my old service that they could be out on Tuesday. My friend recommended Just Air and now I am their biggest fan. I called James at Just Air and he was at my house in 10 minutes….on a Sunday night!!! Fixed the problem in minutes and was exceptional. Two months later my nearly new unit dies again, new problem. It was out fo 4 days and my house reached 94 degrees inside. All problems were related to the manufacturer and James took it as personally as we did. It was like having a big brother handle a situation for you. Just amazing!! As you can gather I strongly recommend Just Air for all your AC/Heating needs in the Valley.